Refund/Return Policy
Refund/Return Policy
Effective Date: 1/23/2025
At Sky Industries LLC, we want you to be completely satisfied with your purchase. If you need to return an item, please review our simple return policy:
1. Returns
- Items can be returned within 30 days of delivery.
- Products must be in their original, unopened, undamaged, and resalable condition.
- Non-returnable items include personalized products, final sale items, and hazardous materials.
- Returns due to customer error or a change of mind may be subject to a restocking fee and return shipping costs.
2. Damaged or Defective Items
- If your item arrives damaged or defective, contact us at info@skyindllc.com within 7 days of delivery.
- Please provide your order number and a photo of the damaged item.
- We will resolve the issue with a replacement, store credit, or refund.
3. Return Process
- Email us at info@skyindllc.com with your order number and reason for the return.
- Once approved, we will provide instructions for the return.
- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
If you have any questions about our return policy, feel free to reach out to us at info@skyindllc.com.